Model Healthcare Community
The use of technology in the provision of health services will improve the quality and safety of healthcare to individuals. The Model Healthcare Community (MHC) is the most prominent eHealth engagement tool currently available in Australia. It showcases the NEHTA eHealth foundations and solutions and highlights the investments by the Governments of Australia in a national eHealth system. An MHC installation is on permanent display at the RACGP offices in Melbourne, 100 Wellington Street, East Melbourne.
- will enable you to experience a patients' eHealth journey first-hand
- will show healthcare providers what patients may be expecting from them if they opt into the PCEHR.
Who Should Attend
- Allied health, dental and pharmaceutical organisations
- Clinicians, nurses, health practitioners and service providers
- Healthcare industry associations
- ICT software industry
- Peak bodies and professional colleges
- Private and public healthcare organisations
What you will experience on an MHC tour
Frank's eHealth Journey
You will meet Frank Citizen. Like all Australians seeking healthcare, Frank expects a system where information is accessible, health data is private and secure and healthcare decisions are based on the best possible information. From visiting a GP, to being referred to a specialist, undergoing surgery and tests, and filling his prescription at the pharmacy, eHealth creates a connected and secure journey.
Like Frank, most Australians have a story about how an interaction with the health system could have been made simpler or more effective with the benefits of secure, electronic information exchange. During the guided tour, you will be shown:
- how the Healthcare Identifiers Service identifies Frank, his healthcare providers and organisations and ensures that as Frank moves through the health system the right information goes into his record;
- common clinical languages developed for health professionals and organisations across Australia so health systems can communicate with each other safely and accurately: SNOMED CT-AU and Australian Medicines Terminology;
- how Frank's information and messages are transmitted securely between software systems; and
- document templates and standards for how, for example, Frank's information is recorded on his hospital discharge summary so his GP knows the treatment and medications he received while in hospital.